Frequently Asked Questions

Thank you for your interest in administering the Gallup Student Poll in Australia & New Zealand! Listed below are the frequently asked questions that people have while administering the poll along with Gallup's answers to those questions. If you would like additional information please feel free to contact Gallup at +61 2 9409 9000 (for Australia) or +64 4 499 8700 (for New Zealand).

Who is Gallup?

Gallup delivers forward-thinking research, analytics, and advice to help leaders solve their most pressing problems. Combining more than 75 years of experience with its global reach, Gallup knows more about the attitudes and behaviours of the world's constituents, employees, and customers than any other organization.

Gallup consultants help private and public sector organizations boost organic growth through measurement tools, strategic advice, and education. Gallup's 2,000 professionals deliver services at client organizations, through the Web, and in nearly 40 offices around the world.

Gallup News reports empirical evidence about the world's 7 billion citizens based on Gallup's continuous polling in 160 countries.

More than 40 years ago, Gallup began to focus its research on Education and how to help students reach their full potential. At present, Gallup works with students and educators at all levels to help them better understand their capabilities and build a stronger education system. We help schools implement programs such as:

  • Teacher Engagement
  • Leadership Development
  • Parent & Community Engagement
  • Strengths-Based Development for Students, Teachers, and Academic Leaders

One of the ways we help schools and students better understand their needs is through the Gallup Student Poll.

What is the Gallup Student Poll?

The Gallup Student Poll is an online census of a school community that measures the Hope, Engagement, and Well-being of students. Following years of research with students, Gallup discovered that these three factors are of the highest importance in creating stronger academic outcomes, improving student retention, and helping our students develop themselves for the future.

Gallup operates the student poll via a secure website and takes approximately 10 minutes for each student to complete.

It is open to all students between year 5 and year 12. (Year 13 if New Zealand).

Gallup Australia launched the Student Poll to Australian Schools - Term 3, 2013
New Zealand schools added - Term 1, 2014
Australian and New Zealand schools - Term 3, 2014

Why these measures?

Gallup Senior Scientists have studied educational best practice for decades, and have identified the factors that have the greatest impact on students. These factors are:

  • Hope - having ideas and energy for the future
  • Engagement - involvement in, and enthusiasm for, school
  • Well-being - how we think about and experience our lives

These factors were chosen because:

  • They have been scientifically validated and tested for reliability.
  • They are the primary indicators of an emotional connection to education.
  • They are drivers of more traditional outcomes such as academic performance.
  • Schools reporting high Hope, Engagement, and Well-being in their student body also report lower absenteeism, higher graduation rates, and far higher discretionary effort.
  • They are actionable at the local level - meaning that Gallup can help pinpoint actions to take at a school level to improve each factor, and in doing so, improve student and school outcomes

What information is collected?

The Gallup Student Poll consists of 21 questions (answered on a 1 - 5 scale) and five demographic items, and an optional six-item Faith Index and Entrepreneur Index. Of the survey items, 13 are answered on a 1-5 scale, two on a 0-10 scale, and six are a Yes/No format. All items have an option of Don't Know/Does Not Apply. Responses roll up to a single school level report that can be actioned locally.

No individual student data is collected, and all responses are aggregated to maintain the individual confidentiality of each student.

Can individual respondents be identified?

No. At no point can a single student response be isolated. All responses are aggregated and results are reported back to the school by Year Level and by School Level overall. Gallup will not report results for any school or Year Level with less than 10 respondents.

Gallup will be able to provide database comparisons for your school based on other schools who have participated in the poll.

Gallup's guarantee of confidentiality is absolute.

Gallup has collected millions of responses in polls around the world, with 70 years of experience in this type of research. Nearly 2 million students have undertaken the Gallup Student Poll in the United States.

Data integrity is paramount, and confidentiality must be assured for this to be achieved.

How does the school make the Gallup Student Poll open to students?

Each school will make a decision that best fits students and creates the least disruption to their day.

Whilst every school is different, most will make a computer or multiple computers available to students during library, computing, or free study times. Each school is sent an email that contains a URL web address. A nominated school representative will receive this email and will log onto a computer and go to the web address link in the email. This unique link enables multiple 'clicks' so schools are discouraged from allowing students to participate more than once, as this will skew the results.

The Gallup Student Poll takes approximately 10 minutes for each student to complete.

Is the Gallup Student Poll compulsory?

No. Whilst greater participation provides the school with a more accurate report, the Gallup Student Poll is not compulsory.

The polling method is known as a census - all students in a school are given the opportunity to participate, and each individual determines their own level of participation.

May I talk to someone in more detail about this?

Absolutely. Once registered to participate, each school will nominate a survey administrator who will be given instructions on how to contact Gallup for assistance. Prior to registration, please feel free to contact the Gallup Australia or New Zealand Education Practice at any time:

For Australian participants:

Email: education_aus@gallup.com

Tel: +61 2 9409 9000

For New Zealand participants:

Email: education_nz@gallup.com

Tel: +64 4 499 8700

Technical Questions

What do I receive from Gallup after I have registered?

A representative from the Gallup Education team will contact you to confirm your registration and advise you of the next steps. About one week prior to the survey, you'll receive a prenote email from Gallup which will contain some useful information about the Poll for preparation. On the first live day of the Poll you will receive an email invite from Gallup containing the unique web link you should follow to access the survey website. You can use this link on multiple computers. Then, for a period of 4 weeks between Tuesdays and Fridays until the close of the Poll, please encourage your students to participate in the survey during school hours. It may be best to schedule these sessions so there can be a school administrator to help ensure the students don't complete the survey multiple times and respond to any queries they may have.

Do I have to log in every time a student needs to take the survey?

No. You only have to do this once per computer for each day of the survey. After a student completes the survey, a "Take the survey" button appears on the page. The next student can then sit down at the computer, click the button, and take the survey him or herself.

What are the technical requirements to take the survey?

The survey is Web-based, so students will need to take it via a computer with Internet access and a Web browser. The Web browser must have JavaScript enabled, pop-up blocking disabled, and a plug-in installed capable of displaying Flash content. The following browsers are compatible with the survey: Microsoft Internet Explorer 7 or later, Mozilla Firefox 3.6 or later, and Apple Safari 5 or later.

How do I disable pop-up blocking?

Most Internet browsers have a feature that prevents pop-up windows from appearing on your computer screen. For the Gallup Student Poll Web site to function correctly, you must disable your browser's pop-up blocker. Follow the instructions listed under "Internet Browsers" to disable pop-up blockers for Safari, Firefox, and Internet Explorer.

If you have downloaded a third-party toolbar to Internet Explorer, such as Google Toolbar, Yahoo! Toolbar, etc., you may also need to disable its pop-up blocker. Follow the instructions listed under "Third-Party Toolbars" to disable the pop-up blockers for Google Toolbar and Yahoo! Toolbar.


Internet Browsers:

Apple Safari (5+)

  • Select Safari from the top menu.
  • Click Block Pop-Up Windows so that a check mark does not appear next to it.

Mozilla Firefox (3.6+)

  • From the Tools menu, select Options.
  • In the Options window, click the Content tab.
  • Click to clear the Block pop-up windows check box.
  • Click OK.

Microsoft Internet Explorer (7+)

  • From the Tools menu, select Pop-up Blocker.
  • Click Turn Off Pop-up Blocker.

Third-Party Toolbars:

Google Toolbar

  • Click the Google Toolbar Wrench icon.
  • In the Toolbar Options window, click the Tools tab.
  • Click to clear the Pop-up blocker check box.
  • Click Save.

Yahoo! Toolbar

  • Click the Pop-Up Blocker menu.
  • Click Enable Pop-Up Blocker so that a check mark does not appear next to it.

How do I enable JavaScript?

Apple Safari (5+)

  • Select Safari from the top menu, then click Preferences.
  • In the window that appears, click the Security tab.
  • Select the Enable JavaScript check box.

Mozilla Firefox (3.6+)

  • From the Tools menu, select Options.
  • In the Options window, click the Content tab.
  • Select the Enable JavaScript check box.
  • Click OK.

Internet Explorer (7+)

  • From the Tools menu, select Internet Options.
  • In the Internet Options window, click the Security tab.
  • Click the Custom Level... button.
  • Scroll to the bottom of the Security Settings window.
  • Under Active Scripting, select Enable.
  • Click OK, then click OK to close the Internet Options window.